Terms & Conditions

Terms & Conditions

Last Updated: 15 October 2026

Welcome to Slow Living Stays. By accessing our website, making a reservation, or using our services, you agree to the following Terms & Conditions.

1. About Our Services

Slow Living Stays is a hospitality and travel platform offering a curated selection of accommodations, unique stays, and personalized travel experiences across India.

We help guests discover and book properties operated by independent hosts and accommodation partners. Property-specific rules and conditions may apply.

2. Bookings & Reservations

All reservations are subject to availability and confirmation.

Guests must provide accurate contact, identification, and booking information.

A booking is considered confirmed only after receiving confirmation from Slow Living Stays or the relevant accommodation partner.

Check-in and check-out timings, occupancy limits, and property-specific policies will be communicated during the booking process.

3. Pricing & Payments

Accommodation prices may vary depending on the property, travel dates, occupancy, and availability.

The final booking amount, including applicable taxes and additional charges, will be communicated before payment.

Payments may be collected through authorized payment gateways, including Razorpay, using supported payment methods.

Any advance payment or outstanding balance requirements will be communicated at the time of booking.

A successful payment does not independently guarantee a reservation until the booking is confirmed.

4. Cancellations & Refunds

Cancellation and refund eligibility depend on the applicable property’s booking policy, which will be communicated before payment.

Guests must contact Slow Living Stays to request a cancellation or booking modification.

Approved refunds will be initiated to the original payment method within [X] business days. The time required for the amount to appear in the guest’s account may depend on the bank or payment provider.

No-shows, early departures, and last-minute cancellations may result in partial or no refunds, as specified in the applicable booking policy.

If a confirmed booking cannot be fulfilled, guests will be offered an appropriate alternative or a refund of the affected booking amount.

5. Guest Responsibilities

Guests are expected to follow property rules, respect occupancy limits, and comply with applicable laws. Valid government-issued identification may be required at check-in.

Guests may be responsible for damage caused to the property during their stay, subject to applicable law and the property’s disclosed policies.

6. Property Information & Availability

We strive to maintain accurate property descriptions, photographs, pricing, and availability. However, amenities and availability may change.

Slow Living Stays will make reasonable efforts to communicate material changes affecting confirmed reservations and assist guests in resolving booking-related concerns.

7. Changes & Unforeseen Circumstances

Travel disruptions, severe weather, government restrictions, or other circumstances beyond reasonable control may affect bookings.

Where such situations arise, we will coordinate with guests and accommodation partners to explore available alternatives, rescheduling, or refunds in accordance with applicable policies and law.

8. Limitation of Liability

Slow Living Stays facilitates accommodation bookings and travel experiences. Where properties are independently operated, the respective accommodation partners are responsible for their on-site services, facilities, and operations.

Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

9. Privacy & Payment Security

Personal information collected during inquiries and bookings is handled in accordance with our Privacy Policy.

Online payments are processed through authorized payment service providers. Slow Living Stays does not directly store complete card details or sensitive card authentication information.

10. Changes to These Terms

Slow Living Stays may update these Terms & Conditions periodically. Updated terms will be published on this page. Changes will not retrospectively alter confirmed bookings unless required by applicable law or agreed with the guest.

11. Contact Information

For booking assistance, cancellations, refunds, or other inquiries, please contact:

Slow Living Stays
Website: https://slowlivingstays.com/
Phone: +919520192796
Email: support@slowlivingstays.com
Business Address: #5964, New Madho Nagar, Saharanpur, UP, 247001
Legal Business Name: Slow Living Stays

These Terms & Conditions are governed by the applicable laws of India.